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Automatic call distributor
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21	The Virtual Call Center: Infrastructure Considerations for Maximizing Productivity, Increasing Customer Satisfaction and Reducing Costs An Oracle White Paper Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:54:18 Software Interactive voice response Call centre Customer experience management Marketing Voice over IP Customer relationship management Automatic call distributor Oracle Database Computer telephony integration Electronic engineering Telephony
22	CUSTOM INTERACTIVE VOICE4NET TELEPHONY SOLUTIONS Add to Reading List Source URL: www.voice4net.com Language: English - Date: 2012-05-11 14:22:16 Computer telephony integration Interactive voice response Telecommunications Automatic call distributor Call centre Screen pop Business telephone system Automated attendant Voice over IP Telephony Electronic engineering Electronics
23	APPLICATION: AUTOMATE PAYDAY LOANS The COPIAFACTS server suite provides a powerful platform for automation of fax, voice and e-mail messaging. By leveraging the various components available in the COPIAFACTS suite, you c Add to Reading List Source URL: www.copia.com Language: English - Date: 2015-02-23 23:47:57 Computer telephony integration Interactive voice response Fax Telephone exchanges Fax server Call centre Automatic call distributor Internet fax Fax modem Technology Telephony Electronic engineering
24	Computer Telephony Industry Application Profile — Financial Services ® National Money Service Provides Special Customer Add to Reading List Source URL: www.copia.com Language: English - Date: 2015-02-23 23:48:11 Automatic call distributor Electronic engineering Network management Electronics Help desk Computer telephony integration Call centre Telephony
25	OptimCall is software combining • VoIP PBX • call center • platform for telephony integration with information systems (CTI) Its web interface has been designed to be Add to Reading List Source URL: www.optimsys.com Language: English - Date: 2015-03-08 09:36:27 Electronics Interactive voice response IP PBX Call centre Business telephone system Voice-mail Voice over IP Automatic call distributor Dialed Number Identification Service Telephony Electronic engineering Computer telephony integration
26	PDF Document Add to Reading List Source URL: voicesaver.com Language: English - Date: 2008-07-30 10:43:50 Automated attendant Screen pop Voice-mail Automatic call distributor Telemarketing Plum Voice Dialogic card Telephony Electronic engineering Interactive voice response
27	FACT SHEET Call queuing services TMD offers two types of call queuing services. The Uniform Call Distribution (UCD) service – suitable for a low call volume contact centre where only basic queuing features are require Add to Reading List Source URL: www.tmd.tas.gov.au Language: English - Date: 2011-06-19 23:33:30 Electronics Automatic call distributor Call centre Hold Auto dialer Teletraffic Virtual queue Interactive voice response Computer telephony integration Telephony Electronic engineering
28	Aspire Advanced ACD Data Sheet Add to Reading List Source URL: www.comtechinc.biz Language: English - Date: 2007-08-10 18:57:25 Teletraffic Call centre Call management Electronics Computer telephony integration Electronic engineering Automatic call distributor
29	Personify360 Telephony Integration Headquarters: 1919 Gallows Rd. Suite 400 Add to Reading List Source URL: www.personifycorp.com Language: English - Date: 2014-03-26 11:52:35 Screen pop Call centre Automatic call distributor Call-tracking software Telephony Computer telephony integration Electronic engineering
30	DOC Document Add to Reading List Source URL: www.intelis-inc.com Language: English - Date: 2007-08-18 16:35:00 Telephone numbers Statistics Skills-based routing marketing Call centre Automatic call distributor Toll-free telephone number Queueing theory Hold Telephony Computer telephony integration Electronic engineering

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